A Look At The Admissions Process Within Athena Health Care Systems

A Look At The Admissions Process Within Athena Health Care Systems

May 14th through the 20th is National Skilled Nursing Care Week, or Nursing Home Week, which highlights the long-term care profession and the necessary services they provide to their communities. Athena Health Care Systems serve residents in 38 communities across Connecticut, Rhode Island, and Massachusetts with programs and services expanding across Southern New England. An often underlooked part of healthcare in a nursing home setting is the admissions process. If you ever find yourself, or a family member or friend in need of skilled nursing care and rehabilitation following a discharge from the hospital, the Athena admissions teams are here to guide you in that process.

Megan Wanczyk, LPN and Director of Admissions and Business Development for Athena Health Care Systems, leads all the admissions teams across the three states. Over the years, Wanczyk has recruited a team of compassionate admissions professionals that bring various backgrounds to the role including but not limited to, nurses, licensed nursing home administrators, and occupational therapists.

Candy Novoa, Sara Lindo, and Anna Sumler, LPN, are Regional Directors of Admissions for the company. In their roles, they help the admissions teams at the managed centers in their states review referrals, support the patient and their families and determine if each center is prepared or can prepare to properly admit the individual in need.

“First, we’re looking at just the clinical: the basic history and physical of the patient, trying to figure out what was the reason they were admitted into the hospital. Then we have to take into consideration the financial aspect and ensure that we are in contract with the insurance that they have,” said Sumler, the Regional Admissions Director in Connecticut.

Connecticut Regional Director of Admissions Anna Sumler

The admissions process isn’t as simple as a ‘yes’ or ‘no.’ Other parts of the process include reviewing diagnosis and also making sure the center can meet the needs of the individual, as well as completing a federally mandated pre-admission screening to help determine what healthcare setting is best for the individual and the services they require.

The concern for the Athena team isn’t filling beds, but instead making sure people are getting the care they need wherever it may be.

The admissions teams are also there to provide support and information to the families during this time by offering tours of the center, giving them resources on the admission process and sharing tips of what to bring in for your loved ones. Many times the admissions teams are dealing with families or responsible parties who are also dealing with this process for the first time. Wanczyk said all the admissions teams treat each referral with empathy and compassion to determine the right service and location for the individual.

In Massachusetts, many Athena-managed centers are in contract to accept individuals with substance use disorders or SUD. For nearly eight years, Athena-managed centers in Massachusetts have been meeting the needs of individuals with SUDs who also require skilled nursing and rehabilitation care following an exacerbation from a medical condition or surgery.

Massachusetts Regional Director for Admissions Candy Novoa

To care for individuals with SUD diagnosis, Novoa said, “We have in-house counselors, addiction counseling, we also have aftercare coordinators that follow the residents. We have some of our clinics that do methadone. We’re going to look at a person the same. They’re going to have a medical reason to come in.”

Communication and teamwork is an important part of the process, which includes the center’s administrators to the directors of nursing and beyond. Everyone needs to be on the same page as to what the individual needs and if the center is capable of performing those needs. If a resident requires a specific type of treatment, the team has to make sure there are caregivers who can perform the treatment. Pending referrals are reviewed daily between all department heads to ensure continuity of care is delivered from their discharge to the hospital to admission into an Athena-managed center.

“Our admission teams rely on the teamwork from all the departments in our buildings as each department plays such a critical role as soon as a new resident enters our centers. We are lucky to have the ability to offer so many services ranging from expert nursing care, seven days of activities to various meal options to meet the needs of everyone’s diet,” Wancyzk said.

The chain of communication is also important outside the Athena network. Most referrals come from hospitals and the admissions teams want the hospitals to know they are there to help. There are also many conversations between the admissions teams and the families.

Each Athena-managed center in the three states also has an admission team in place, which includes admissions coordinators, admission directors, and clinical liaisons who are often on the road connecting with the community. The teamwork continues from the admissions process to when the person moves into the center, and making the individual and their families feel at home with the staff providing the care and companionship.

Wanczyk has been with the company since 2016 starting as the Admissions Director at MeadowBrook of Granby in Connecticut. In 2018, she was promoted to Director of Admissions for Connecticut and was promoted again to manage admissions across all three states in 2020.

The three regional directors each come with their own experience that has set them up to succeed in their roles.

Sumler has been with Athena since 2005. She joined as an LPN at Sheriden Woods Health Care Center in Bristol. After moving out of state for a year, she returned to the center and eventually began filling in in the admissions department. She was then moved to Admissions Director at Countryside Manor of Bristol, then was promoted to a regional role overseeing both Bristol centers. In early 2023, she became the Regional Director of Admissions for Connecticut.

Lindo has been with the company for a decade. Joining as the Admissions Director at Oakland Grove Health Care Center in Woonsocket, she then was promoted to a regional role in 2019.

“I may not be the one to work every single referral, but I certainly can get them the answers from whoever it is that I need to,” she said. 

Novoa was hired as the Admissions Director at Parsons Hill Rehabilitation & Health Care Center in Worcester in 2015. She became an Admissions Liaison in 2019 and took on her current role near the end of 2021.

Sara Lindo (left) attends the 12th Annual Caregiver’s Journey Conference in Warwick alongside Diamond Boone, Athena’s Regional Director of Therapeutic Recreation for Massachusetts and Rhode Island

How do they cover a whole state? Whether in a small state like Rhode Island or a larger one like Massachusetts, connections in the communities are important. Lindo said healthcare events are a big part of that. She recently attended the 12th Annual Caregiver’s Journey Conference in Warwick, Rhode Island. Events like these are places to connect with other healthcare professionals and build upon already-established relationships. Being a part of their community is also a way the Athena team builds relationships.

For anybody looking into a nursing home, the admissions team said it’s important to imagine yourself or your loved one living there. The team works hard to create a space where they would send their own loved ones. While quality care is most important, Lindo encourages people to ask about what activities happen at the center to keep the residents active and engaged.

The process can be confusing and complicated for those who haven’t experienced it yet. The Athena Health Care Systems team is here to answer any questions and help in any way. Our management office can be reached at 860-751-3900. You can also view all our programs and services here as well as see where are centers are located here.

For state specific admissions questions, email Anna Sumler for Connecticut at ASumler@AthenaHealthcCare.com, Sara Lindo for Rhode Island at SLindo@AthenaHealthCare.com, and Candy Novoa for Massachusetts at CNovoa@AthenaHealthCare.com.

Follow Athena Health Care Systems on Twitter and Facebook. Interested in a career with Athena? Click here!
May 17, 2023 A Healthier Approach To Caring
104 Comments
  1. cialis price comparison

    cialis price comparison

  2. prices of cialis

    prices of cialis

  3. cialis and dapoxetine canada

    cialis and dapoxetine canada

  4. flonase pharmacy

    flonase pharmacy

  5. nz pharmacy codeine

    nz pharmacy codeine

  6. peptide pros tadalafil review

    peptide pros tadalafil review

  7. cheap canadian viagra pills

    cheap canadian viagra pills

  8. cialis for daily use

    cialis for daily use

  9. where to get viagra over the counter

    where to get viagra over the counter

  10. buy voucher for cialis daily online

    buy voucher for cialis daily online

  11. teva clozapine pharmacy

    teva clozapine pharmacy

  12. viagra mastercard

    viagra mastercard

  13. generic viagra over the counter usa

    generic viagra over the counter usa

  14. generic viagra online pharmacy

    generic viagra online pharmacy

  15. viagra usa buy

    viagra usa buy

  16. how much is viagra generic

    how much is viagra generic

  17. viagra voucher

    viagra voucher

  18. cialis 5mg no prescription

    cialis 5mg no prescription

  19. cialis 10mg vs 20mg

    cialis 10mg vs 20mg

  20. normal dose of cialis

    normal dose of cialis

  21. cialis forms

    cialis forms

  22. neurontin tabs

    neurontin tabs

  23. bactrim milligrams

    bactrim milligrams

  24. metronidazole dandruff

    metronidazole dandruff

  25. valacyclovir photosensitivity

    valacyclovir photosensitivity

  26. side effect of lyrica

    side effect of lyrica

  27. nolvadex osteoporosis

    nolvadex osteoporosis

  28. furosemide amlodipine

    furosemide amlodipine

  29. risperdal metformin

    risperdal metformin

  30. lisinopril nevenwerkingen

    lisinopril nevenwerkingen

  31. lowest dose of rybelsus

    lowest dose of rybelsus

  32. coupon for rybelsus 7 mg

    coupon for rybelsus 7 mg

  33. semaglutide to tirzepatide dose conversion

    semaglutide to tirzepatide dose conversion

  34. zoloft generic names

    zoloft generic names

  35. metronidazole antabuse

    metronidazole antabuse

  36. fluoxetine adderall

    fluoxetine adderall

  37. is duloxetine bad for your liver

    is duloxetine bad for your liver

  38. side effects of lexapro in females

    side effects of lexapro in females

  39. cymbalta and shrooms

    cymbalta and shrooms

  40. escitalopram pregnancy

    escitalopram pregnancy

  41. gabapentin extraction

    gabapentin extraction

  42. how to take cephalexin 3 times a day

    how to take cephalexin 3 times a day

  43. generic viagra order

    generic viagra order

  44. how long does it take for keflex to start working

    how long does it take for keflex to start working

  45. ciprofloxacin vs cephalexin

    ciprofloxacin vs cephalexin

  46. cephalexin capsules

    cephalexin capsules

  47. bactrim ingredients

    bactrim ingredients

  48. how long does bactrim stay in your system after the last pill

    how long does bactrim stay in your system after the last pill

  49. amoxicillin 400mg/5ml dosage for child

    amoxicillin 400mg/5ml dosage for child

  50. how to know if effexor dose is too low

    how to know if effexor dose is too low

  51. ezetimibe ameliorates metabolic disorders and microalbuminuria in patients with hypercholesterolemia

    ezetimibe ameliorates metabolic disorders and microalbuminuria in patients with hypercholesterolemia

  52. flexeril picture

    flexeril picture

  53. does augmentin cause diarrhea

    does augmentin cause diarrhea

  54. depakote indications

    depakote indications

  55. flomax gi side effects

    flomax gi side effects

  56. ddavp and sodium

    ddavp and sodium

  57. does citalopram help with anxiety

    does citalopram help with anxiety

  58. diclofenac sodium gel 1%

    diclofenac sodium gel 1%

  59. is cozaar a beta blocker

    is cozaar a beta blocker

  60. phentermine vs contrave

    phentermine vs contrave

  61. diltiazem adverse effects

    diltiazem adverse effects

  62. amitriptyline for nerve pain reviews

    amitriptyline for nerve pain reviews

  63. allopurinol dosage during gout attack

    allopurinol dosage during gout attack

  64. ibuprofen aspirin

    ibuprofen aspirin

  65. aripiprazole davis pdf

    aripiprazole davis pdf

  66. celexa vs.effexor

    celexa vs.effexor

  67. celebrex cost without insurance

    celebrex cost without insurance

  68. how long does it take for ashwagandha to work

    how long does it take for ashwagandha to work

  69. acarbose api

    acarbose api

  70. protonix contraindications

    protonix contraindications

  71. side effects of remeron at 15 mg

    side effects of remeron at 15 mg

  72. zydus semaglutide

    zydus semaglutide

  73. abilify price

    abilify price

  74. actos ollantay

    actos ollantay

  75. repaglinide fk

    repaglinide fk

  76. how long does robaxin last

    how long does robaxin last

  77. tamsulosin 0.4mg picture

    tamsulosin 0.4mg picture

  78. how to use voltaren gel

    how to use voltaren gel

  79. spironolactone pcos

    spironolactone pcos

  80. synthroid sulfa

    synthroid sulfa

  81. what is tizanidine 4mg used for

    what is tizanidine 4mg used for

  82. ivermectin 400 mg

    ivermectin 400 mg

  83. sitagliptin januvia

    sitagliptin januvia

  84. how long does it take for venlafaxine to work

    how long does it take for venlafaxine to work

  85. sildenafil citrate dosage

    sildenafil citrate dosage

  86. levitra erectile dysfunction

    levitra erectile dysfunction

  87. cialis online pills

    cialis online pills

  88. tadalafil cialis from india

    tadalafil cialis from india

  89. superdrug pharmacy cialis

    superdrug pharmacy cialis

  90. buy levitra cialis

    buy levitra cialis

  91. hydrocodone pharmacy online no prescription

    hydrocodone pharmacy online no prescription

  92. sildenafil mechanism of action

    sildenafil mechanism of action

  93. where to buy stromectol online

    where to buy stromectol online

  94. ivermectin uk

    ivermectin uk

  95. ivermectin price uk

    ivermectin price uk

  96. stromectol oral

    stromectol oral

  97. ivermectin cream

    ivermectin cream

  98. viagra uk best price

    viagra uk best price

  99. vardenafil generico en farmacias

    vardenafil generico en farmacias

  100. vardenafil drug

    vardenafil drug

  101. where to buy viagra without a prescription

    where to buy viagra without a prescription

  102. stromectol for sale

    stromectol for sale

  103. is tadalafil and cialis the same thing?

    is tadalafil and cialis the same thing?

  104. cialis tadalafil treat

    cialis tadalafil treat

Comments are closed.